Cancellation Policy
Please give us the courtesy of at least 48 hours notice for cancellations
and/or rescheduling so that we may try to fill the space, or forfeit
the 50% of the full fare.
Cancellations must be done by telephone – 775-790-7572.
No-Shows
If you do not show up for your flight or miss your flight, we'll
consider it a "No-Show" and will charge your credit card 100% of the
fare.
Your flight may have to be canceled by our pilot on the day of the
flight for weather or any safety concerns by the pilot. Pilot decision
is FINAL, and there are NO charges to you.
Should the scheduled flight be cancelled due to weather or our inability
to complete the flight, you will have the option to reschedule. Again,
there would be NO charges to you.
Join us for a Carson Valley balloon ride!